Integrations
Meet your customers where they are with our suite of platform integrations.
Third-Party Marketplaces
65% of all car research happens on third party sites, such as AutoTrader, Kelley Blue Book, and OfferUp. Save time and sell more when you integrate GM Dealer Chat with your postings. Our GM-certified advisors handle the rest.
Reach qualified local shoppers near you with our third-party integrations. Our certified advisors will provide timely, personal interactions for every inquiry, ensuring each customer gets the best possible shopping experience.
CARFAX
Share CarFax details for any vehicle listed in your inventory within the GM Dealer Chat window.
When integrated, our GM-certified advisors can send customers direct links to your dealership’s CarFax page within the chat window, creating a one-stop shop for reviewing a vehicle’s history prior to purchase.
Increase shopper engagement, awareness, and satisfaction by connecting with customers through our Marketplace Messenger integration.
After posting your inventory on Facebook Marketplace, you can take comfort in knowing that our team of GM-certified advisors will weed through the noise and manage all your chat conversations, ensuring every lead that reaches your desk is going to be worth your time.
Service Scheduling
Let us take some of the scheduling off your plate and drive your service capacity!
We know your time is valuable. Whether you use GM’s Online Service Scheduler or Xtime, our GM-certified advisors will help your customers schedule service so you can focus on getting more vehicles through the service lane in less time.
Shop.Click.Drive
Add GM Dealer Chat to GM’s Virtual Retailing tool for a more streamlined and cohesive shopping experience.
Treat your online customers the same way you’d treat those who visit in person. Whether a buyer is just getting started or ready to buy, integrating GM Dealer Chat with Shop.Click.Drive allows you to be a part of the journey from start to finish, and offer help at every milestone.