Add-Ons

Customize your chat services based on your dealership’s specific needs.

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LeadTarget

Target customers with relevant offers at the right time.

Increase your leads with tailored offers that comply with your dealership’s sales goals, initiatives, and current campaigns.

  • Customize campaign deployment settings by customer behavior, such as time spent on your site or making a repeat visit
  • Run multiple sales and service campaigns simultaneously to ensure the right offer goes to the right customer at the right time
  • Motivate your customers to act and increase leads by directing them to GM Dealer Chat straight from the offer window

OnStar Dealer Maintenance Notification

Hundreds, if not thousands, of DMN leads are sent through to dealerships every month.

Take your service to the next level and let us help you:

  • Save time and money by handling your leads with professional and prompt service
  • Proactively reach out to customers to schedule a service appointment each time you receive an OnStar DMN lead
  • Create a holistic experience for your site visitors by including your dealership’s value statements and direct links to your service scheduler
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Young woman looking at a laptop, smiling

LeadR3

Rest easy knowing that every after-hours sales lead will receive a customer response within 30 minutes,* effectively “stopping the clock.”

Response time can make or break a lead. Ensure every sales lead gets a rapid, real response 24/7, 365.

  • E-mails can be configured with your dealership’s branding and special offers, and each response is linked to GM Dealer Chat to create a seamless customer experience
  • Drive leads to a custom microsite featuring new, used and similarly priced vehicle options
  • Integrate with your CRM’s lead assignment rules to alert the correct salesperson when the offer is opened

RealAlert Customer Details Notifications

A successful partnership is built on strong communication. With RealAlert, you will immediately receive essential customer details for each appointment GM Dealer Chat sets on your behalf.

  • Fill your showroom and get appointments delivered to your sales team
  • Know the needs of customers before they walk into your showroom
  • Create a higher quality customer experience both online and offline
  • Decide when you want to receive alerts during weekdays and weekends
Woman sitting at a car dealership looking at a cellphone