Real People

Here’s what real customers are saying about their experiences chatting with GM Dealer Chat advisors.

“Other websites with a chat feature should take notes from you guys…. you are doing it right! Best chat experience I have ever had!” Yolanda E., customer of Thayer Chevrolet
“I appreciate a conversation where qualified people aren’t trying to beat around the bush with me. I got the right answers I wanted and the help I’m seeking.” Donald M., customer of Don Larson Chevrolet Buick GMC
“Fabulous support!! Received answers to my questions right away. Both knowledgeable and professional Customer Service.” Virginia D., customer of Lindsay Cadillac Company
“After hours it is great to send a message to a live person and not an AI.” Rosemary G., customer of Tom Kelley Buick GMC
“Chat person responded promptly. I was surprised by this because it’s Sunday evening after 10 pm. MUCH appreciated.” Deb S., customer of Friendly Chevrolet
“Having this option to contact you is such a stress reliever!!” Amy S., customer of Lenzen Chevrolet-Buick, Inc.
“Very attentive and helpful. I couldn’t get through to the dealership by phone, but the chat assistant was readily available.” Chris S., customer of A. Crivelli Buick GMC, Inc.

Real Deals

GM Dealer Chat is IMR match eligible so you can save money while turning leads into sales and maximizing service lane appointments.

GM Dealer Chat Performance

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65%

of chats convert to a dealer lead.

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25%

of chats convert to a vehicle sale.

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Real Control

With GM Dealer Chat, you’re in charge. Whether you want chat transcripts, conversion numbers, or admin adjustments, our support team is here to help your dealership reach its goals.

Have a specific greeting for your customers? Need to run a weekly special? No matter what requests you have, you can count on us to get the details right with customized chats that suit your needs.

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Packages

Our Standard, Pro, and Elite packages are designed to give you the services you need at the price you want.

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Integrations

Engage with your customers no matter where they are through our multiple platform integrations.

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Add-Ons

Need more? Check out our add-on services to customize your chat program.